How to Order Custom Hair Systems

custom hair systems


Yes, we have the world’s best stock hair systems with over 10 years of experience, development, and growth. We have perfected some masterful hair systems ready to purchase at your fingertips. But, it’s less personal and less tailored to the wearer. However, good custom hair systems can fit the end-users better than stock hair units. Better, colour matching, perfect hair density, precise size fitting, etc. All these factors will create a more natural, invisible and comfortable hair system, perfect for those who have attention for details.

The communication is key and should be well established before ordering any custom hair system. It’s a standard between end-users, hair salon, wholesaler and us, the manufacturer. The communication is like a closed ring illustrated below, any gap or misunderstanding may lead to a custom hair replacement done incorrectly.

custom hair systems

There are several points of communication that occurs during the process of manufacturing a custom toupee. Inevitably, sometimes unexpected issues occurs, for example, wrong percentage of grey for the chosen grey hair, colour shade difference. So, we recommend a backup hair system is also ordered and prepared in advance. The benefit of having a spare hair piece on hand for the end-user, reduces stress and is better customer service. In case the hair system is comprised, there is a good solution ready for any emergency.

Process of Toupee Making

custom hair systems

Let us review the process of toupee making before looking further into the detailed information of ordering custom hair replacement systems. This should help you a little understand how to order a custom hair system and why as a manufacturer we require a lot of information to avoid errors occurring.

Hair Preparing

This part of the production treatment includes acid treatment, bleaching and dyeing, grading, colour matching and perming curls.

Both acid treatment and bleaching / dyeing if used excessively and inadequately can have a negative impact on the quality of the hair. Ensuring that the hair is properly processed, requires skill and experience. The level of acid treatment or bleaching & dyeing process depends on the hair type and finished colour chosen.

Grading, includes information regarding the final chosen finished hair length. Because, a longer length is always produced. For example, If the finished length is 6”, we will prepare hair of 10” for production.

Colour matching, this requires the details of the basic colour, high light colour and percentage, high light in dots or blended, grey hair or not, grey hair type and grey hair percentage.

Any details missed or wrongly expressed may cause misunderstanding and finally a mistake in the production of the final hair system.

Base Making

The second part of the production process involves base size, shape, contour, base material and base design. It is important that the right data is provided to ensure the highest possible quality hair system available.

From the salon perspective providing great customer service would include amongst other things, such as creating templates / molds of the clients scalp to ensure accuracy and precision.

Templates should be made before placing custom orders. A good template contains the data of base size, base shape, front contour shape, curvature of the toupee, different base materials and location of each material if it’s combination base, etc. We provide free consultations for you to meet your client’s needs.

Obviously, a custom hair replacement well done according to the above accurate data could fit the end-users better, no bump, natural front hairline, good connection to the user’s growing hair.


The third part of the production process involves ventilation methods chosen for the base material, this usually differs due to the characteristics of the base material as well as different parts of the toupee. As an experienced specialist in this industry, you could write down the ventilation you want on the order form. However, our clients usually just tell us the final effect and appearance they want, from this we as the specialist will provide an informative consultation in order to help you decide the right ventilation method to realize the final effect.

For example, something we may advise our clients to go for:

“A natural front hairline, full covered edge, flat effect on temples and strong knots.”

(for more information about ventilation methods check out this blog post previously published: Quality Hair Systems Use Quality Ventilation Methods)

Bleaching Knots & Sealing Knots

The next part of the production process involves Bleaching & Sealing of Knots. In terms of bleaching knots, this is only available for bases and sections of the base that uses Mono and or Lace. With this there is pros and cons, good bleached knots make the knots invisible and natural while bleaching could also cause partial damage to the hair root, shortening the lifespan to some extent.

Sealing knots is a standard process and does not need to be mentioned on the order form. All our high-quality hair systems will undergo this basic process to ensure strength and durability.


This is final part of the production process followed by a final quality check, depending on the hair direction and other details that include hair length, curl/wave, hair density, colour, etc. If the data that is passed to our skilled toupee crafters is wrongly provided, it would be too late when coming to the final styling process.

For example, clients tend to choose the same density all over, however, the hair density of different areas of the hair should be different according to the direction which the hair falls. For free style, we add around 5% density in the front of crown area. But, for forward pomp, which means the hair is knotted to the front but brushed back while styling, 10% hair density will be added on the front area to make a perfect lifted effect.

All the wordy writing above is to show you the importance of providing correct and detailed information when placing a custom order. 

How to Place A Cutom Hair System?

Let’s have a closer look at the details and information that is required on the order-form.

First, fill in all the required contact and order details so that we can track and keep an eye on your product closely.

custom hair systems


1. Taking the measurement of the width and length of the area which, the base will cover, draw the base design, write down the front contour shape, A/AA/C/CC, etc. Please be aware that all the data provided should be provided in Inches, Cms or MMs. We mean you need to declare the accurate unit of measurement.

Regarding how to make a template for your clients, soon we will have an informative post regarding this topic.

Finished template examples are shown in the picture below.

custom hair systems

2. It is highly advised to provide us with the a sufficient amount of hair from your client, this is so we can make a perfect match of colour, gradient and vibrancy of the hair. This will simply provide a better experience for your client.

However, if this is not possible an alternative solution is purchasing for your own inventory of tools our Colour Ring, this is very handy to have. Using the ring is easy, simply match the colour, and tell us the colour code you want. Listing the high light colour percentage blended or in dots and colour location on the hair system is important to avoid any mistakes in manufacturing.

If your client is balding or fully bald this makes things much easier, just show him the ring and ask him to choose, he might decide to go for a completely new look, how exciting!

3. Filling out the other details on the order form. We have shown you our standard order form, if you prefer to send us your own order form, you can, but only if you provide all the information required. This is important so perhaps making a checklist of information you need to gather would be helpful.

4. Provide a better service, have you ever had a carpenter ask you for a screwdriver? Of course not. So, have all the necessary tools ready. Ordering tools can provide you and us with a lot of information, for example, the right hair destiny, curls, base materials, or even base design, this will allow you to give us your exact requirements. The most important point is that ordering tools can help to establish a standard of communication. For example. 120% of hair density may have a little different appearance among products from different hair replacement manufacturers.

We supply a full set of ordering tools, that cover everything we need to be as accurate as possible with the information you provide.

custom hair systems

5. If you still have any doubt about the quality of our custom made hair systems, maybe you could consider buying a stock hair system first to check the quality. We provide our customers with the utmost assurance that we produce the world’s best hair systems, through years of experience, masterly skilled hand crafters and passion to make the world a better place through providing a product that changes lives.


It is a vital requirement that you provide us with as much information as possible with the minimum of providing everything requested on our order form shown above. Clear communication is key, we should not only understand the product you want us to create but the experience of the wearer how they want to feel. Be resourceful and purchase your own set of ordering tools, which can help setting up a standard of communication between you and us. If you’re sending us hair sample for colour matching, ensure it’s not too small of an amount, send us decent amount that you as a specialist can tell the colour as well. Lastly, a good template will help a custom-made hair system fit the wearer better.

We hope you enjoyed this blog post and learnt about how to successful and efficiently place orders for custom hair systems, it’s not as simple as some think, but the best things are never simple.


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